Terms & Conditions: Overview - Side-by-Side Classics

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Terms & Conditions: Overview

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Welcome to Side by Side Classics. By using this website, you agree to abide by the following terms and conditions. These Terms and Conditions govern your use of our website and the purchase of products from it.

By purchasing products from our website, you agree to be bound by these terms. If you do not agree to these terms, please refrain from using our services.

Refund and Returns Policy

Eligibility for Returns

Our refund and returns policy lasts 10 days. If 10 days have passed since you received your purchase, we unfortunately cannot offer you a full refund or exchange.

To qualify for a return, your item must be unused and in its original condition.

Non-returnable Items

Certain items are non-returnable, including:

  • Gift cards
  • Downloadable products (e.g., audiobooks, eBooks, software)

Returns Process

To initiate a return, please contact us at John@SidebySideClassics. You will need a receipt or proof of purchase to complete the return. Do not send your purchase back to the manufacturer unless specifically instructed.

Partial Refunds

Partial refunds may be granted in the following circumstances:

  • Books with obvious signs of use
  • Any item not in its original condition or damaged due to factors outside our control
  • Any item returned more than 10 days after delivery

Refunds

Once your return is received and inspected, we will notify you via email of the approval or rejection of your refund. If approved, a refund will be processed, and the credit will be automatically applied to your original method of payment within 7-14 business days.

Late or Missing Refunds

If you haven’t received a refund yet:

  1. Check your bank account or credit card statement.
  2. Contact your credit card company or bank, as there may be delays in posting the refund.
  3. If you’ve followed these steps and still haven’t received your refund, please contact us at {email address}.

Sale Items

Only regular-priced items are eligible for refunds. Sale items cannot be refunded.

Exchanges

We replace items if they are defective or damaged. To request an exchange for the same item, email us at John@sidebysideclassis.com.

Digital Products

All sales of digital products (e.g., eBooks) are final. Digital downloads are non-refundable and non-exchangeable once the file has been accessed.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once we receive the returned item, a gift certificate will be mailed to you.

If the item was not marked as a gift at the time of purchase, the refund will be issued to the original purchaser, who will be informed of the return.

Shipping Returns

To return your product, you should mail it to:

Side-by-Side Classics LLC
1603 Capitol Ave Suite 413 C1007
Cheyenne, WY 82001
United States

You are responsible for paying your own shipping costs when returning an item. Shipping costs are non-refundable, and if you receive a refund, the cost of return shipping will be deducted from your refund.

For expensive items, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee the receipt of your returned item.

Shipping Policy

Orders are processed within 1-3 business days. Shipping times depend on the destination and method chosen at checkout. International orders may take longer due to customs processing times.

Lulu will handle the fulfillment of physical books. For more details on their shipping times and policies, please refer to their terms when completing the purchase.

General Terms

Disclaimer of Warranties: The content and products on this website are provided “as is” without any warranties of any kind. We do not guarantee the accuracy, reliability, or availability of any products sold on this site. Limitation of Liability: In no event shall we be held liable for any damages, including direct, indirect, incidental, punitive, or consequential damages, arising from the use of this website or products purchased from it. Governing Law: These terms and conditions shall be governed by the laws of Wyoming, without regard to its conflict of law provisions. Changes to Terms: We reserve the right to amend these terms and conditions at any time. Changes will be posted on this page, and continued use of the website following any changes will constitute your acceptance of the new terms.

Contact Us

For questions or concerns regarding these Terms & Conditions, feel free to contact us at John@SidebySideClassics.com.

You may also write to us at:

Side-by-Side Classics LLC
1603 Capitol Ave Suite 413 C1007
Cheyenne, WY 82001
United States